Sales Policy of Brivsonali

Effective Date: January 8, 2025

Welcome to Brivsonali, your destination for high-end modern furniture and home decor. This Sales Policy outlines the terms and conditions of purchasing products from our website https://brivsonali.com. By making a purchase on our site, you agree to comply with the terms and conditions set forth in this policy.

1. Pricing and Availability

  • Prices: All prices on our website are listed in U.S. dollars (USD) and reflect the current price of each product. Prices are subject to change without notice. We reserve the right to adjust prices based on sales, promotions, or market conditions.

  • Product Availability: While we make every effort to keep our inventory accurate, product availability is subject to change. In rare cases, if an item is out of stock or unavailable after placing an order, we will notify you as soon as possible and offer an alternative solution, such as:

    • An updated estimated shipping date
    • A comparable replacement product
    • The option to cancel the order and receive a full refund

  • Product Descriptions: We strive to provide accurate descriptions, images, and specifications for all products. However, due to differences in monitor settings, lighting, and other factors, the actual product may vary slightly from what is displayed online. We do not guarantee that the product images or descriptions are error-free, but we will make reasonable efforts to ensure accuracy.

2. Order Process

When you place an order with Brivsonali, you are offering to purchase products based on the terms and conditions of this Sales Policy. Once you submit an order, you will receive an email confirming receipt of your order. This email is not an acceptance of your offer but rather an acknowledgment that we have received your order.

  • Order Confirmation: After processing and verifying your order, you will receive a second email confirming the acceptance of your order. This email will include:

    • A summary of your order
    • Estimated shipping time
    • Payment details

  • Payment Authorization: When you place an order, we authorize your payment method for the total amount of your order (including taxes and shipping). The payment will not be processed until we confirm availability and ship your order.

3. Payment Methods

We accept a variety of secure payment methods to facilitate your purchase:

  • Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can pay using your PayPal account.
  • Apple Pay: For a faster checkout experience, you can use Apple Pay.
  • Google Pay: If you prefer to use Google Pay, you can select this option during checkout.
  • Shop Pay: For eligible orders, you can choose to pay in installments using Shop Pay.

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store any payment details on our servers.

4. Order Cancellation

Once an order is placed, it enters processing and is prepared for shipment. If you wish to cancel an order, please contact us as soon as possible at info@brivsonali.com or call (360) 863-6822. We will do our best to accommodate your request, but cancellations can only be processed before your order is shipped.

  • If your order has already been shipped, you will need to follow the Returns Policy for a return once you receive your order.

5. Sales Tax

  • U.S. Orders: Sales tax is applied based on your shipping address and in accordance with the tax laws of your state. The applicable sales tax will be calculated and added to your total at checkout.

  • International Orders: International customers are responsible for any customs duties, taxes, and fees that may apply to their order. These charges are not included in the price of the product and are the responsibility of the buyer.

6. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping. The shipping costs will be calculated at checkout based on your location and the size/weight of your order.

  • Shipping Time: Shipping times vary depending on the product and your location. We strive to process and ship all orders within 2-5 business days from the time of order confirmation. Once your order has shipped, you will receive a tracking number to monitor its progress.

  • Shipping Costs: Shipping costs are calculated during checkout based on the size, weight, and destination of your order. Shipping costs are non-refundable, except in cases where we made an error with your order.

  • International Shipping: We currently offer international shipping. Please be aware that international orders may take longer to arrive due to customs clearance processes and other factors. Shipping times and costs will be displayed during checkout for international customers.

  • Damaged or Lost Shipments: While we take every precaution to ensure your order arrives safely, in the event that your package is damaged or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and arrange for a replacement or refund, as applicable.

7. Returns and Refunds

Our Refund and Returns Policy outlines the conditions under which returns are accepted and refunds are issued. To be eligible for a return, items must be in new, unused condition with all original packaging. Returns must be initiated within 30 days of receiving your order.

For detailed information on how to return a product, please refer to our Refund and Returns Policy on our website.

8. Promotions and Discounts

  • Promotional Codes: If you have a promotional code, you can apply it at checkout to receive a discount. Please ensure you enter the code correctly, as we cannot apply discounts after the order has been placed.

  • Promotional Offers: From time to time, Brivsonali may run special promotions or discounts. These offers are subject to specific terms and conditions, including start and end dates, product exclusions, and limits on usage. We reserve the right to change or cancel promotions at any time.

  • Limitations: Discounts cannot be combined with other offers or applied to gift cards, taxes, or shipping costs unless specified otherwise.

9. Product Warranty

  • Manufacturer’s Warranty: Many of our products come with a manufacturer’s warranty, which covers defects in materials or workmanship. Please refer to the product’s documentation for specific warranty details.

  • Warranty Claims: If you encounter any issues with a product covered under warranty, please contact us at info@brivsonali.com with details of the defect and proof of purchase. We will assist you in filing a warranty claim with the manufacturer.

10. Limitation of Liability

While we strive to ensure the accuracy of product descriptions, pricing, and availability, Brivsonali does not guarantee the accuracy of any information on the Site. We are not liable for any errors, omissions, or issues related to product descriptions, images, or pricing.

In the event of an error or issue with your order, our liability is limited to the total amount paid for the item(s) in question. We are not responsible for indirect, incidental, or consequential damages.

11. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about any changes.

12. Contact Us

If you have any questions or concerns about our Sales Policy, please don’t hesitate to contact us:

  • Email: info@brivsonali.com
  • Phone: (360) 863-6822
  • Address:
    22026 99th Ave SE
    Snohomish, Washington (WA), 98296

By making a purchase from Brivsonali, you agree to the terms and conditions set forth in this Sales Policy. We are committed to providing you with exceptional products and customer service. Thank you for choosing Brivsonali!