Shipping Policy of Brivsonali

Effective Date: January 8, 2025

Welcome to Brivsonali, your premier destination for high-end modern furniture and home decor. We strive to offer a seamless shopping experience and ensure that your purchases arrive in a timely and secure manner. The following Shipping Policy outlines the details of our shipping practices, including costs, delivery times, and procedures for handling lost or damaged shipments.

By placing an order on https://brivsonali.com, you agree to comply with the terms and conditions set forth in this policy.

1. Order Processing Time

  • Order Confirmation: Once you place an order on Brivsonali, you will receive an order confirmation email, which indicates that we have received your order. This is not an acceptance of your order, but simply a confirmation that it has been received in our system.

  • Processing Time: Most orders are processed and shipped within 2-5 business days. Orders placed on weekends or holidays may experience delays. Orders will not be processed or shipped on weekends, holidays, or during temporary closures (e.g., inventory updates or system maintenance).

  • Backorders/Out-of-Stock Items: In the event that an item is out of stock, we will contact you promptly to provide alternative solutions, including the option to wait for restocking, select a similar item, or receive a full refund. If there are any delays in processing due to stock availability, we will notify you as soon as possible.

2. Shipping Methods and Costs

We offer a range of shipping options to accommodate different needs and locations. Shipping costs are determined at checkout based on the size, weight, and delivery location of your order.

  • Shipping Methods: We offer standard, expedited, and express shipping services. The shipping method you select will affect the shipping costs and the time it takes for your order to arrive.

  • Shipping Rates: The shipping cost will be calculated and displayed during the checkout process. For U.S. domestic orders, shipping fees are based on the weight of the items and the delivery address.

  • Free Shipping: Occasionally, Brivsonali may offer promotions such as free shipping. Free shipping will apply to eligible orders and will be clearly indicated during the checkout process.

3. Domestic Shipping (United States)

  • Shipping Locations: We ship to all 50 U.S. states, including Alaska and Hawaii, as well as U.S. territories. Shipping rates and times may vary depending on your location.

  • Estimated Delivery Times:

    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-4 business days
    • Express Shipping: 1-2 business days

Please note that delivery times are estimates and are not guaranteed. Actual delivery may take longer due to factors such as weather conditions, customs processing (for some locations), or carrier delays.

4. International Shipping

  • Countries We Ship To: Brivsonali offers international shipping to select countries. Shipping rates and times vary based on your location. You will be provided with an estimated delivery time and cost at checkout.

  • Duties and Taxes: International customers are responsible for paying any customs duties, taxes, or fees that may apply upon arrival in the destination country. These charges are not included in the price of the product and will be the responsibility of the customer.

  • Customs Clearance: Orders shipped outside the United States may be subject to customs inspection and clearance, which can result in delays. Brivsonali is not responsible for any customs or import fees, delays in transit, or issues that arise during the customs clearance process.

5. Delivery Times

  • Estimated Delivery: Delivery times depend on the shipping method chosen, your location, and the time of year. While we strive to meet all delivery estimates, please be aware that unexpected delays may occur, especially during busy shopping seasons (e.g., holidays) or due to unforeseen circumstances (e.g., weather conditions or customs processing).

  • Tracking Your Order: Once your order has been shipped, you will receive an email with tracking information. You can track your order status and get real-time updates directly from the carrier’s website.

6. Damaged or Lost Shipments

We take every precaution to ensure your order arrives safely and intact. However, if your shipment is damaged, lost, or delayed, please follow these steps:

  • Damage in Transit: If your order arrives damaged, please contact us immediately at info@brivsonali.com or call (360) 863-6822. You will need to provide your order number and photos of the damaged items. We will help resolve the issue and arrange for a replacement or refund, depending on the circumstances.

  • Lost Shipments: If your package has not arrived within the expected delivery window, please contact us so we can assist you in locating it. We will work with the carrier to track down the package and resolve the issue. If the shipment is deemed lost, we will offer a replacement or refund as appropriate.

7. Order Tracking

Once your order has been shipped, you will receive a tracking number and a link to the carrier’s website to monitor the status of your shipment. Tracking information may take up to 24 hours to become available after the shipment is processed.

If you experience issues with tracking or suspect that your package is delayed or lost, please contact us at info@brivsonali.com, and we will assist you in resolving the issue.

8. Address Accuracy

It is important that you provide accurate shipping information when placing your order. Brivsonali is not responsible for delays, lost shipments, or additional shipping charges caused by incorrect or incomplete shipping addresses provided by the customer. Please double-check your shipping details before completing your order.

If an order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for re-shipment. Additional shipping fees may apply.

9. Shipping Restrictions

  • P.O. Boxes and APO/FPO Addresses: We are unable to ship large or bulky furniture items to P.O. Boxes or APO/FPO addresses. For orders requiring shipping to these locations, please contact our customer service team for assistance.

  • International Restrictions: Some international shipments may be subject to additional restrictions based on the destination country’s regulations. Brivsonali cannot be held liable for any delays, restrictions, or refusal of shipments due to import/export restrictions.

10. Shipping Errors and Exceptions

While we make every effort to fulfill orders accurately, errors can sometimes occur in the shipping process. If you receive an incorrect or incomplete order, please contact us immediately at info@brivsonali.com or call (360) 863-6822. We will work to resolve the issue as quickly as possible, either by sending the correct items or issuing a refund if necessary.

11. Changes to Shipping Policy

Brivsonali reserves the right to update, amend, or change this Shipping Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about any updates or changes.

12. Contact Us

If you have any questions about shipping, delivery, or tracking, please do not hesitate to contact us:

  • Email: info@brivsonali.com
  • Phone: (360) 863-6822
  • Address:
    22026 99th Ave SE
    Snohomish, Washington (WA), 98296

By making a purchase from Brivsonali, you agree to the terms outlined in this Shipping Policy. We strive to deliver your high-end furniture and home decor as quickly and safely as possible, ensuring a delightful shopping experience.

Thank you for choosing Brivsonali!